Phlame Privilege Club

PHLAME PRIVILEGE CLUB

The Art of Scented Elegance

What is the Phlame Privilege Club?

The Phlame Privilege Club is our exclusive loyalty programme, created for customers who truly value craftsmanship, fragrance, and elegant ritual.

As a member, you’ll unlock a world of permanent discounts, priority access, custom experiences, and thoughtfully selected gifts — all designed to elevate your experience with every order.

How It Works

There are three membership tiers — Silver, Gold, and Platinum — each offering increasing levels of perks and rewards.
Membership is permanent, with no expiration once earned or purchased.

How to Join

You can earn your status in three ways:

Silver Tier 

  • One-time order of £50

  • OR total spending of £150 in one calendar month

  • OR purchase your Silver Card for £30

Gold Tier

  • One-time order of £100

  • OR total spending of £200 in one month

  • OR purchase your Gold Card for £50

Platinum Tier

  • One-time order of £150

  • OR total spending of £300 in one month

  • OR purchase your Platinum Card for £100

Once your tier is unlocked, your benefits activate automatically — or you'll receive a luxury-engraved membership card with your next order.

Your Member Benefits

Tier Discount Gifts & Extras
          Silver             5%                                 • 5% Discount
                                • Gift with every 3rd order
           Gold            10%

                                • 10% Discount
                                • Free engraving
                                • Gift with every 2nd order
       Platinum             20%

                                • 20% Discount
                                • Free delivery over £10
                                • Free gift packaging
                                • Personal scent consultation
                                • Gift with every order

Important to Know

  • Discounts do not apply to gift packaging, gift cards, or already discounted items

  • Your card is non-transferable and intended for personal use only

  • Abuse or misuse of the programme may result in downgrade or removal of membership

  • Full terms & conditions available here

Frequently Asked Questions

Can I gift a card to someone else?

Yes! You can purchase a Silver, Gold, or Platinum membership card as a luxury gift — just let us know the name of the recipient during checkout.

Is the card physical or digital?

We provide beautifully engraved metal membership cards for qualifying members or those who purchase a card.

Does my status ever expire?

No — your membership is valid indefinitely. However, in cases of extended inactivity (12+ months), we may review or update your status.

Join the Club

Whether you’re just beginning your PHLAME journey or have been with us from the very first flame — the Privilege Club is your invitation to go deeper.

Ready to unlock your tier?
Explore our collections or treat yourself to a membership upgrade — the glow is worth it.